Data Protection Statement
Internet Travel Shop is committed to respecting your right to privacy and data security on the web and to handling the information you provide responsibly.
This is our Privacy Notice and it explains how we collect, use, share and protect your personal data.
We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.
We shall undertake all commercially reasonable steps to prevent the disclosure of your personally identifiable information to third parties, except as may be required by law.
Internet Travel Shop will never sell your information for marketing purposes to outside third parties and all personal data will stay within the EEC.
What information do we collect?
If you choose to make a booking through us or make queries about potential bookings we will collect details that you provide in relation to that booking or query. Information held is likely to include your name, contact details, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific requirements
If you choose to let your holiday accommodation with us we will collect details such as your name, contact details and details regarding the accommodation you wish to let.
How do we use your information?
The information you provide may be used in a number of ways, for example:
- to enable us to complete your booking, if you are booking a holiday property.
- to enable us to advertise your holiday accommodation and transfer payments due to you, if you are letting your holiday accommodation through us.
- to manage your booking
Lawfulness of processing
We will always process your personal information on lawful grounds and in particular on the grounds set out below:
Lawfulness of processing
We may ask your consent to use your name, phone number(s) for calling and SMS purposes and postal address to tell you about our own products and services which we think may be of interest to you.
You can withdraw your consent at any time.
If a booking is agreed upon us we will use the details that you give to provide that booking to you. This information is likely to include your name and contact details and possibly information about people travelling with you, e.g. ages and gender of the party and details of any specific requests you have.
If you are an owner of holiday accommodation who would like to let with us, we will also require your bank details for us to send payments to.
We may also disclose your personal data without your permission to the extent that we are required to do so by law or regulation.
We may use your name and email contact details you have given us to tell you about our own products and services which we think may be of interest to you. You can ask us to stop doing so at any time.
We will not share any of your information with any third party.
The above are carried out on the basis that they are in the legitimate interests of our company.
Who will you share my information with?
We may share your information with:
- Owners of or agents for villas, apartments and townhouses, if you are making a holiday accommodation booking.
- Individuals who may be renting accommodation from you, if you are a holiday accommodation owner or advertiser.
- Other third parties who we may need to work with to deliver services or fulfil travel plans on your behalf, for example, resorts, management companies, owners associations, airlines, ferry companies, car hire companies and other travel related suppliers.
We may also disclose your personal data without your permission in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.
How do you manage my information?
We may from time to time appoint other third party service providers, to help us manage processes within our business. Some of these systems may for operational reasons be located in countries overseas including the USA.
We will only transfer your information to service providers who help manage our systems, or overseas, where we are satisfied that this is lawful and that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy laws.
If we transfer your personal data to the USA then we will always use a lawful method to do so which may be either the 'Privacy Shield' Programme or an agreement in a form approved by the European Commission.
Updating Your Details
If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences in your bookings profile, if you have previous/existing bookings with us. You can also send an email to email@example.com or contact us at Internet Travel Shop - 18 Kinsey Street, Congleton, Cheshire, CW12 1ES.
Alternatively you can call us on 0845 170 7979
How long will we hold your information for?
Your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.
You have the right to ask us at any time:
- to confirm whether we hold any of your personal data
- to send you a copy of any personal data that we hold about you
- to correct any inaccuracies in your personal data and to add relevant details where the personal data we hold is incomplete
- to delete (to the extent possible) any of your personal data, where we are required by law to do so
- to stop processing your personal data, where we are required by law to do so
- to let you have a portable copy of the personal data we hold about you, where we are required by law to do so
- to stop processing any of your personal data that we process on the basis of our legitimate interests; and
- to stop sending you marketing material. However please note that we may continue to send you service related (i.e. non-marketing) communications, such as email updates, booking confirmations etc.
If you wish to exercise any of these rights, or wish to object to our use of your personal information, please contact us
Email to firstname.lastname@example.org
All communications will contain opt out links and instructions which you can use at anytime.
Alternatively, please write to us at Internet Travel Shop - 18 Kinsey Street, Congleton, Cheshire, CW12 1ES.
If you are dissatisfied with our handling of any complaint you also have the right to raise concerns at any time with The UK Information Commissioner: https://ico.org.uk
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Please email email@example.com or phone on +44 (0)1260 297979 if you require any further information of Internet Travel Shop's data protection.
INTERNET TRAVEL SHOP WILL TAKE ALL COMMERCIALLY REASONABLE PRECAUTIONS TO SAFEGUARD YOUR PERSONAL INFORMATION BUT, IN THE EVENT OF DISCLOSURE, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGES YOU MAY THEREBY INCUR.